Contact Us
How to Reach Us
Whether you have a question about one of our reviews, spotted something that needs updating, or want to flag a responsible gambling concern, the editorial team at American Casinos is happy to hear from you. Use the email address below and we will get back to you as soon as we can — typically within two business days.
Email: [email protected]
What We Can Help With
- Editorial queries — questions about how we research and rate the casinos listed on this site, or why a particular operator appears where it does.
- Factual corrections — if a bonus figure, term, or piece of regulatory information looks out of date, please tell us. We review our content regularly but welcome additional eyes.
- Responsible gambling signposting — if you need to be pointed toward support resources, we can direct you to our responsible gambling guidance, which lists national helplines and self-exclusion tools available to US players.
- Affiliate and partnership enquiries — we are an independent comparison site and our rankings are editorially determined. If you represent a licensed operator and want to discuss listing, please include full licensing details in your message.
- General site feedback — broken links, accessibility issues, content suggestions.
What We Cannot Do
American Casinos is an independent review and comparison website. We do not operate any casino, process payments, or hold any player accounts. If you have a dispute with a casino — a delayed withdrawal, a bonus disagreement, or an account issue — you need to contact that casino's support team directly, or raise a complaint with its licensing authority. We have no ability to intervene in individual player disputes.
For background on how the casinos we cover are licensed and regulated in the United States, and what consumer protections apply, see our About Us page.
A Note on Bonus Information
The welcome offers shown across this site — such as the 410% match up to $10,000 at Raging Bull or the 500% up to $2,500 at Ducky Luck — are researched and verified at the date shown on each page. Casino operators change their promotions frequently, and the terms attached to any bonus (wagering requirements, eligible games, expiry windows, maximum withdrawal limits) can be updated without notice. Always confirm the current offer directly on the casino's own website before depositing. If you believe a figure we have published is no longer accurate, please email us and we will investigate.
Responsible Gambling Contacts
If gambling has stopped being enjoyable or is affecting your finances or relationships, please reach out for support. The following organisations provide free, confidential help to people in the United States:
- National Council on Problem Gambling (NCPG) Helpline: 1-800-522-4700 (call or text, 24/7)
- Gamblers Anonymous: ga.org — peer support meetings available across the US and online
- National Problem Gambling Helpline Chat: ncpgambling.org — live chat available
Most licensed online casinos available to US players also offer self-exclusion tools, deposit limits, and session timers within their account settings. Our responsible gambling page explains how to use these tools and what to do if you need to self-exclude.
Our Editorial Independence
American Casinos earns commission when a reader follows a link to a listed casino and registers or deposits. That commercial relationship does not determine rankings or review content — our editorial positions are based on independent research. You can read more about how we assess casinos and what criteria we apply on our About Us page. If you have any concerns about how a specific casino is presented here, please write to us at [email protected].
Our full site policies, including how we handle data and what this site's terms cover, are set out in the Terms and Conditions.